Information about the website owner

 

DIVESA OPTICS SL with address at AVDA. CORNELLA, Nº 44, Esplugues de Llobregat (BARCELONA), 08950 and communications email BOHOOPTICS@GMAIL.COM.

Registration in the Commercial Registry with No.: 138419

Registered in Barcelona with No. 23097

Authorized Entity

Data Protection Officer

The owner is responsible for the personal data collected through browsing and use of this website in accordance with the requirements established by REGULATION (EU) 2016/679 on the protection of personal data and in accordance with Law 34/2002 of July 11 on Information Society Services and Electronic Commerce (LSSI-CE) .

By using this website, we understand that you have read and understood the information provided regarding the processing of your personal data.

Data protection policy

The controller applies the principle of active responsibility in the processing of personal data, constantly updating and promoting continuous improvement of the data protection system in accordance with applicable legal requirements, ensuring in all cases:

* respect for the fundamental freedoms and rights of natural persons

* that the data is processed in a lawful, fair and transparent manner

* that the data processed are accurate, adequate, relevant and limited in relation to the purposes for which they are collected

* that the purposes for which they are collected are explicit and legitimate and that they are not processed in a manner incompatible with those purposes

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, their rights, and all the necessary legal information established by current regulations.

Data collected, purpose and legality

 

The personal data processed are those provided by users through the forms available on this website and are the minimum required to be able to:

*send you information about our products/services

*answer queries.

*Process orders, prepare invoices, provide information on order status, handle complaints, and handle any other matters arising from the provision of services through this website.

These purposes are based on the legal principles for processing data collected under current regulations: for the execution of a contract or the provision of a service to users, for compliance with legal obligations, for legitimate interest, and with the consent of users.

Web forms

The personal data collected through the web contact form is used to respond to any queries the user may have.

The personal data collected in the order form is intended to process the data necessary for the correct management of your orders.

Data processing is legitimized by the consent you give us by expressly accepting the processing conditions reported in this privacy policy.

Recipients of the data

Personal data obtained through web forms are recorded and stored on electronic media controlled and supervised by the data controller.

Your personal data will not be disclosed to third parties, except when such disclosure is covered by a legal obligation or when, for the proper provision of the service or execution of the contract, it is necessary to disclose your data to third parties to process payment (payment gateways) or manage product deliveries (shippers), where such disclosure is covered by the needs of the service. When making payments through other payment gateways, we recommend that users review their privacy policy to understand how they handle personal information, for example:

Redsys Servicios de Procesamiento, SL (“Redsys”), with registered office in Madrid at Calle Francisco Sancha, number 12, and CIF number B-85955367, fully complies with current legislation regarding the protection of personal data and with the confidentiality commitments inherent to its activity. Redsys has adopted the necessary technical measures to maintain the required level of security. You can view its privacy policy at https://www.redsys.es/legal/20180223_politica_de_privacidad_web_publica_redsys.pdf

PayPal (Europe) S.à.rl et Cie, SCA (RCS Luxembourg B 118 349), whose privacy policy establishes the appropriate security measures for the correct processing of users' personal data. You can view their privacy policy at

https://www.paypal.com/es/webapps/mpp/ua/privacy-full?locale.x=es_ES#1

In cases where the communication of data to third parties is not covered by the legal bases established in the previous section, the communication of data to other recipients will only be carried out if the user has given their express consent.

Strict criteria are maintained for selecting data processors, and a contractual commitment is made to each of them to comply with and enforce the established data protection obligations.

In the event of international data transfers, DIVESA OPTICS SL will ensure that the transfer of your personal data is carried out in compliance with applicable privacy laws and, in particular, that the necessary contractual, technical, and organizational measures are implemented, such as the standard contractual clauses approved by the European Commission.

You can obtain more information about the processing of your personal data by our organization by requesting it by email: BOHOOPTICS@GMAIL.COM 

Information about the existence of automated decisions (including profiling)

We don't normally make automated decisions, but when we do, we will make it clear that such a decision is being made. However, DIVESA OPTICS SL includes several sections dedicated to service personalization to display personalized advertising when you visit its website and also to send personalized communications.

DIVESA OPTICS SL recognizes the possibility of profiling to improve its product offering or personalize the delivery of commercial offers or provide more personalized customer service.

Opposition to data being processed for advertising purposes

If you gave your consent for your data to be used for advertising purposes and no longer wish to receive advertising, you can revoke your consent at any time by sending an email to the data controller at BOHOOPTICS@GMAIL.COM.

Changes to the Privacy Policy

We may modify the information contained in this Privacy and Cookies Policy whenever we deem appropriate. If we do so, we will notify you via various means through the Platform (for example, through a banner, pop-up, or push notification), or we will even send you an email when the change in question is significant to your privacy, so that you can review the changes, assess them, and, if applicable, object to or unsubscribe from a service or feature. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvements.

LEGAL NOTICE

Intellectual and industrial property

 The design of the portal and its source codes, as well as the logos, trademarks and other distinctive signs appearing therein, belong to (DIVESA OPTICS SL) and are protected by the corresponding intellectual and industrial property rights.

Responsibility for content

DIVESA OPTICS SL is not responsible for the legality of other third-party websites from which the portal may be accessed. It is also not responsible for the legality of other third-party websites that may be linked or connected to this portal.

DIVESA OPTICS SL shall not be liable for any third-party use of the information published on the portal, nor for any damages or economic losses that, directly or indirectly, cause or may cause economic, material, or data damages caused by the use of said information.

Playing content

Pursuant to the provisions of the Intellectual Property Law, the reproduction, distribution, and public communication of all or part of the contents of this website for commercial purposes on any medium and by any technical means is expressly prohibited without the authorization of DIVESA OPTICS SL.

Applicable law

DIVESA OPTICS SL reserves the right to take any civil or criminal action it deems necessary for improper use of the website and its contents, or for failure to comply with these terms and conditions.

The relationship between the user and DIVESA OPTICS SL shall be governed by the regulations in force and applicable in the national territory. Should any dispute arise regarding the interpretation and/or application of these conditions, the parties shall submit such disputes to ordinary jurisdiction, submitting to the corresponding judges and courts in accordance with the law.

We also inform you that there is a free out-of-court dispute resolution procedure available to all citizens. This is the European Union's online dispute resolution platform, accessible via the following link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show .

Cookies

If cookies are used on the website, there is a specific section informing you about their existence and their usage policy. Please see the "Cookie Policy" section.

Otherwise, no browsing cookies are used.

Personal data of minors

This website is not intended for users under the age of majority. If you are a minor, please do not attempt to register as a user. If we discover that we have mistakenly obtained personal information from a minor, we will delete that information as soon as possible.

Exercise of data protection rights

In accordance with the rights granted by current regulations on the protection of personal data, the user may exercise their rights of access, rectification, restriction of processing, deletion, portability, and objection to the processing of their data by sending their request to the postal address indicated or by email to BOHOOPTICS@GMAIL.COM.

To exercise your rights, you must identify yourself by presenting your ID.

For any complaints, please contact the same email address as above. You can also contact the Spanish Data Protection Agency: www.aepd.es

What are cookies?

In English, the term “cookie” means cookie, but in the context of web browsing, a “cookie” is something completely different.

When you access our website, a small amount of text called a "cookie" is stored in your device's browser. This text contains various information about your browsing habits, preferences, content customizations, etc.

There are other technologies that function similarly and are also used to collect data about your browsing activity. We'll collectively refer to all of these technologies as "cookies."

Our specific uses of these technologies are described in this document.

What are cookies used for on this website?

 

Cookies are an essential part of how our website works. The main purpose of our cookies is to improve your browsing experience. For example, to remember your preferences (language, country, etc.) during browsing and on future visits. The information collected in cookies also allows us to improve the website, tailor it to your interests as a user, speed up your searches, etc.

In certain cases, if we have obtained your prior informed consent, we may use cookies for other purposes, such as obtaining information that allows us to show you advertising based on an analysis of your browsing habits.

Why are cookies NOT used on this website?

The cookies we use do not store sensitive personal information such as your name, address, password, etc.

Who uses the information stored in cookies?

The information stored in the cookies on our website is used exclusively by us, with the exception of those identified below as "third-party cookies," which are used and managed by external entities that provide us with services that enhance the user experience. For example, the statistics collected on the number of visits, most liked content, etc., are usually managed by Google Analytics.

Third-party cookies are also often used to secure payment transactions made through the website.

How can I prevent the use of cookies on this website?

If you prefer to avoid the use of cookies, you can REJECT their use or you can CONFIGURE which ones you want to avoid and which ones you allow (in this document we give you detailed information about each type of cookie, its purpose, recipient, duration, etc.).

If you have accepted them, we will not ask you again unless you delete the cookies on your device as indicated in the following section.

If you want to revoke your consent, you'll need to delete your cookies and reconfigure them.

How do I disable and delete the use of cookies?

To restrict, block, or delete cookies from this website (and those used by third parties), you can do so at any time by changing your browser settings. Note that these settings vary depending on your browser; however, it's common to find cookie settings in the "Preferences" menu, "Tools," "Options," and then "Privacy & Cookies."

Security” or “delete browsing data”, etc.

For more details on cookie settings for each browser, please consult your browser's "Help" menu.

What types of cookies are used on this website?

Each website uses its own cookies. We use the following cookies on our website:

ACCORDING TO THE ENTITY THAT MANAGES IT

 

• Own cookies:

These are those sent to the user's terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

• Third-party cookies:

These are cookies that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

In the event that cookies are served from a computer or domain managed by the publisher itself, but the information collected through them is managed by a third party, they cannot be considered first-party cookies if the third party uses them for its own purposes (for example, improving the services it provides or providing advertising services to other entities).

ACCORDING TO ITS PURPOSE

 

• Technical cookies:

These are necessary for the navigation and proper functioning of our website, such as controlling traffic and data communication, identifying the session, accessing restricted access sections, remembering the elements that make up an order, carrying out the purchase process of an order, managing payment, controlling fraud linked to the security of the service, making the request for registration or participation in an event, counting visits for the purposes of billing for software licenses with which the service works (website, platform or application), using security elements during navigation, storing content for the dissemination of videos or sound, enabling dynamic content (for example, animation of loading a text or image) or sharing content through social networks.

• Analysis cookies:

These cookies allow us to quantify the number of users and thus perform statistical measurements and analysis of how users use the service offered. To do this, we analyze your browsing on our website in order to improve the products and services we offer.

• Preference or personalization cookies:

These are cookies that allow information to be remembered so that the user accesses the service with certain characteristics that may differentiate their experience from that of other users, such as, for example, the language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.

• Behavioral advertising:

These are cookies that, processed by us or by third parties, allow us to analyze your Internet browsing habits so that we can show you advertising related to your browsing profile.

ACCORDING TO THE PERIOD OF TIME THEY REMAIN ACTIVATED

 

• Session cookies:

They are those designed to collect and store data while the user accesses a web page.

They are usually used to store information that is only needed to provide the service requested by the user on a single occasion (for example, a list of purchased products) and disappear at the end of the session.

• Persistent cookies:

These are those in which the data remains stored on the terminal and can be accessed and processed for a period defined by the cookie controller, which can range from a few minutes to several years. In this regard, a specific assessment must be made of whether the use of persistent cookies is necessary, since the privacy risks could be reduced by using session cookies. In any case, when persistent cookies are installed, it is recommended that their duration be reduced to the minimum necessary, taking into account the purpose of their use. For these purposes, Opinion 4/2012 of the WP29 indicated that for a cookie to be exempt from the obligation of informed consent, its expiration must be related to its purpose. Therefore, session cookies are much more likely to be considered exempt than persistent cookies.

Details of cookies used on this website:

Technical (essential) cookies

Cookies

Purpose

Duration

Management

Identification of the

user

They are used to identify the user, contain technical session data, connection timeout, etc.

Session

Own

State of the

navigation

They are used to identify the user's current browsing status: first page, first access, etc.

Session

Own

User Selections

They are used to save the values ​​that have been selected by the user: language, currency, products, size, etc.

Session

Own

Favorites and latest

selections

They allow you to remember the user's favorite selections or the last selections

Persistent

Own

Shopping basket

They store information about the basket and the user identification data linked to it.

Session

Own

Protocols

They allow you to manage domain changes between secure (http) and non-secure (https)

Session

Own

Purchase device

They offer sufficient guarantees for making purchases. They never include sensitive information such as card details.

Persistent

Third parties

Analytical cookies

Cookies

Purpose

Duration

Management

Google Analytics

They allow tracking through the Google Analytics tool, a service provided by Google to obtain information about user access to the website: number of times the user visits the website, dates of first and last visit, duration of visits, from which page the website was accessed, etc. The information generated by the cookie, about the use of the website, will be directly transmitted and archived by Google Inc. (a company based in the USA). The configuration of these cookies is predetermined by the service offered by Google, so we suggest you consult the Google Analytics privacy policy.

Persistent

Third parties

Optimizely

Cookies identified with the domain optimizely.com allow us to optimize the look, feel, and overall user browsing experience. Some of the data saved for later analysis include: the number of page refreshes the user has seen, and information by visitor segment, such as the browser used. The settings for these cookies are predetermined by the provider Optimizaly Inc. (a US-based company). We therefore suggest you visit their website for more information.

Persistent

Third parties

Purchase device

They allow us to identify the device used to make online purchases for later analysis. They never include sensitive information such as card details.

Persistent

Third parties

INFORMATION AND CONSENT IN WEB FORMS

The personal data requested through this form are the minimum necessary to process your request and will be processed by DIVESA OPTICS SL, located at AVDA. CORNELLA, Nº 44, ESPLUGUES DE LLOBREGAT (BARCELONA), 08950, in accordance with the provisions of our PRIVACY POLICY, in order to be able to respond to any queries you may have using this form.

The data collected through this form will not be shared with third parties except under legal obligation.

We remind you that you have the right to access, rectify, restrict processing, erasure, data portability, and object to the processing of your data by sending your request to the postal address indicated or to the email address BOHOOPTICS@GMAIL.COM. You can also contact us for any further clarification.